Shipping

Shipping

We want people to 'Explore the Good Things in Life' from all over the world. We send all international orders with DHL Express shipping. To ship your order, the following rates apply:

• The Netherlands:
  • PostNL: € 7
  • Sparqle - Emission Free Deliveries: € 7,50
  • Pick up in store: Free

• Germany, Belgium & France:
  • DHL Standard: € 11
  • DHL Express (Economy Select): € 20
• Rest of the European Union:
  • DHL Express (Economy Select): € 20
• Rest of Europe: 
  • DHL Express (Economy Select): € 24
• USA, Canada & Mexico:
  • DHL Express: € 39
• Asia:
  • DHL Express: € 40
• Rest of The World:
  • DHL Express: € 48

Shipping in the Netherlands: 

• Shipped by DHL Express, PostNL or Sparqle (Randstad only). Within the Netherlands you can choose between: 
  • PostNL (standard shipment fee of € 7). 
  • Randstad only: Sparqle - Emission Free Deliveries (€ 7,50).
  • DHL - Domestic Express (always an extra option for a variable fee). 
• Handling time: 1-2 business days. You'll receive a Track & Trace code when dispatched.
• Transit time:
  • PostNL: 1-3 business days.
  • Sparqle: 1-2 business days.
  • DHL - Domestic Express: 1 business day.
    
• Please note that all orders can always be picked-up at our Amsterdam store for free.
• Shipping may take longer during peak and promotional periods.

International shipments: 

• For all international shipments we make use of DHL Express and DHL Standard shipping. For International shipments you can choose between: 
  • DHL Standard (standard shipment fee)
  • DHL Express Economy Select (standard shipment fee).
  • DHL Express Worldwide (always an extra option for a variable fee).
• Handling time: 1-2 business days. 
• Transit time:
  • DHL Standard: 2-5 business days.
  • DHL Express Economy Select: 1-4 business days.
  • DHL Express Worldwide: 1 business day.
• Shipping may take longer during peak and promotional periods.

We ship out your order as soon as possible and always within 2 business days. You will receive a confirmation e-mail when your parcel has been dispatched. Please note that there is no free shipping on sale items.

Import duties and VAT outside the European Union:
All non-EU shipments are delivered duty unpaid (DDU). So please keep in mind that your country may require you to pay import duties and/or value added taxes (VAT), which are always your own responsibility to pay. However, Tenue de Nîmes covers the VAT costs in your country (outside the European Union), we do so by:

• 21% VAT will be deducted at the checkout if you are shopping from outside of the European Union. This happens when you've selected the shipping country and filled in all the shipping information.

Please note: Tenue de Nîmes is not responsible for any import duties or customs charges from your local customs service. As these duties and charges vary from country to country, we cannot give you an estimate on these costs.

Returns

Of course, we hope to make you the happiest person on the planet providing you with ‘The Good Things in Life’. However, if you are not fully satisfied with your purchase, we accept your return or exchange for another size within 30 days of the delivery date.

Download and fill out this returns form and send the package via an insured service to:

Tenue de Nîmes
Elandsgracht 60
1016TX AMSTERDAM
Netherlands

Please make sure all returned products are in unworn, resalable condition, with all tags attached. Please use a protective box to prevent the items from being damaged during transport. To avoid customs charges, we strongly advise to write down “RETURNED GOODS” on top of your parcel.

If you have any questions, please check out the FAQ or contact our store staff via the Stores & Contact page.

*Exclusions may apply during promotional periods.