Shipping & Returns | Find more information here | Tenue de Nîmes

Shipping

We want people to 'Explore the Good Things in Life' from all over the world. We send all international orders with DHL Express or DHL Standard shipping. To ship your order, the following rates apply:

Shipping in the Netherlands: 

International shipments: 

We ship out your order as soon as possible and always within 2 business days. You will receive a confirmation e-mail when your parcel has been dispatched. Please note that there is no free shipping on sale items.

Import duties and VAT outside the European Union:
All non-EU shipments are delivered duty unpaid (DDU). So please keep in mind that your country may require you to pay import duties and/or value added taxes (VAT), which are always your own responsibility to pay. However, Tenue de Nîmes covers the VAT costs in your country (outside the European Union), we do so by:

Please note: Tenue de Nîmes is not responsible for any import duties or customs charges from your local customs service. As these duties and charges vary from country to country, we cannot give you an estimate on these costs. 

Returns
Online Returns:
Of course, we hope to make you the happiest person on the planet providing you with ‘The Good Things in Life’. However, if you are not fully satisfied with your purchase, we accept your online return or exchange for another size within 30 days of the delivery date. We always accept size swaps.

Use the returns form that came with your order or download and fill out this returns form and send the package via an insured service to:

Tenue de Nîmes
Elandsgracht 60
1016TX AMSTERDAM
The Netherlands

Store Returns:
Purchases that are made in one of our stores can be returned in store only and within 14 days after purchase, for an exchange or store credit. Drop by the store to make this happen! 


Returns Terms and Guidelines:


Our Returns Policy: 
Please make sure all returned products are in unworn, resalable condition, with all original tags attached. This also includes all packaging, accessories and dust bags. We have to say that we reserve the right to not accept a return if one of the before mentioned conditions are not met, or as an alternative, may reduce the amount of any applicable refund or exchange accordingly.

For example, we may make a reduction in the following circumstances:

If more of these terms and conditions are not met, we will get in touch with you as soon as possible. In this situation, you may (as an alternative to us providing you with a reduced refund) choose to have the products sent back to you at your own expense.

If you have any questions, please check out the FAQ or contact our staff through the Stores & Contact page